And then my mother took a funny turn. But enough of my woes (and thank you for your kind sympathy). Today I won a tiny victory for consumers. I think.
A chap phoned up just as I got home. He had an Indian or Pakistani accent and was quite hard to understand, but he wanted to speak to Mr Life. Now, Mr Life is a fine chap but he's not fond of being cold-called. He wasn't there anyway. So I enquired who this was. He said he was calling from "Three"and wanted Mr Life to phone him back. Not knowing much about our electronic affairs, I wasn't really sure who Three was/were and had no idea whether we were customers or whether the chap was trying to sell us something, so I enquired about the reason for the call, since Mr Life wouldn't want to call him back just to be sold something. The chap prevaricated. I asked again and - he hung up on me. Result!